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Boothamsteve
Joined: 07 Jul 2009 Posts: 2 Location: York, UK
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Posted: Tue Jul 07, 2009 4:55 am Post subject: Lexmark C522 |
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| This printer does not recognise a Lexmark branded cartridge (I've tried 2 so don't think it's a problem with them) but it does recognise a non-Lexmark one! Anyone any ideas? |
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Junior Professional Support
Joined: 07 Jul 2009 Posts: 122
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Posted: Tue Jul 07, 2009 12:35 pm Post subject: New OEM Lexmarks? |
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| Are these brand new out of the box OEM's? Or are they ones you just refilled? |
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Boothamsteve
Joined: 07 Jul 2009 Posts: 2 Location: York, UK
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Posted: Tue Jul 07, 2009 11:41 pm Post subject: |
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| The ones it doen't recognise are OEM - Lexmark ones. It does recognise an unbranded one from another manufacturer. I haven't refilled any. |
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Junior Professional Support
Joined: 07 Jul 2009 Posts: 122
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Posted: Wed Jul 08, 2009 10:33 am Post subject: |
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I would contact Lexmark on this problem. Your printer is actually recognizing things backwards. It should always read OEM's without a problem, but it may be an issue or modification in the printer that is causing the OEM not to read.
Try cleaning the sensors, if all else fails, contact Lexmark.
Sorry I couldn't be much help |
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