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teton1898
Joined: 19 Feb 2010 Posts: 1
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Posted: Fri Feb 19, 2010 3:48 pm Post subject: no red ink HP officejet 5510 |
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| I cannot get the red ink to run. I refilled the cartridge--but the red wouldn't even take any ink--I tried wicking it on a wet paper towel but still can't get it to run. |
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Junior Professional Support
Joined: 07 Jul 2009 Posts: 122
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Posted: Fri Jan 14, 2011 8:21 pm Post subject: |
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Print quality issues with ink cartridges are usually related to dried or clogged print heads. Some cartridges have printheads on the cartridge, while some printheads are located in separate compartment from the ink tanks. You can try the following to unclog the heads:
1. Pour hot water onto a small 1/4in plate.
2. Place the head of the cartridge (where the ink comes out of when printing) into the water
3. Leave the cartridge there until the water cools and then repeat the first two steps 2 more times
4. Dry the cartridge and test it in the printer |
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