HP Laserjet 5500DN Smart chip Ink and Toner Refill Help Instructions Forum

Mark Beanland · Guest

V Urgent!!! Can somebody please give me clear instructions as to where we put the smart chip on the toner cartridge for the above printer. All I got with the refill kit was a hard to read black and white photocopy that didn't relate to this particular printer.

Alternatively, please advise how we turn off the diagnostics so that it doesn't keep saying the black cartridge is empty

Thanks

InkGuy · Professional Support Joined: 26 Jul 2005 Posts: 129

Hello,

The smartchip replaces the existing chip that is visible on the cartridge. The back of the chip is visible (black, rectangular about 3 x 1 inches. For a detailed image pls email your Uni-Kit retailer so they can send you an image of where the chip is placed.