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Nklesman
Joined: 24 Feb 2009
Posts: 4
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 Posted: Tue Feb 24, 2009 10:39 am Post subject: Overall gray tone to paper after refill |
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I have used your toner to refill my TN-330 cartridge. Since then, everything coming out of the printer has a gray tone on the paper, sort of a wash on the paper. There is a slight pattern of lines running the length of the paper. The print itself looks good.
I've cleaned the interior of the printer with a lint free cloth and have had no change.
Is there an issue with the toner and the drum? What do you suggest to correct this. I have two other printers using the same cartridge/drum combination and have concerns this will happen with them when they need to be refilled.
The cartridges are all Brother OEM starters with flag gears added. |
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inkgirl
Joined: 18 Aug 2005
Posts: 393
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| Posted: Wed Feb 25, 2009 1:03 pm Post subject: |
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Hello,
All of the original OEM toner MUST be removed before filling the cartridge with our toner.
The other thing that can cause leaking is if the cartridge has been refilled several times and there is a build up of "waste toner" that is "spitting toner back onto the paper.
Please let me know if the OEM toner was removed prior to refilling.
inkgirl |
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Nklesman
Joined: 24 Feb 2009
Posts: 4
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| Posted: Wed Feb 25, 2009 1:08 pm Post subject: |
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The old toner was removed as best I could. Due to not having the proper filters in my vaccum, I was not able to remove 100%. I would have say best guess is 97-98%.
I have no leakage I can find and this was the first refill of this cartridge.
I've refilled other toner cartridges (canon and xerox) without this type of issue before.
Also, the cartridge is not overfilled. |
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inkgirl
Joined: 18 Aug 2005
Posts: 393
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| Posted: Fri Mar 20, 2009 2:16 pm Post subject: |
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hello,
which kit was used to refill the kit?
inkgirl |
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Nklesman
Joined: 24 Feb 2009
Posts: 4
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| Posted: Sat Mar 21, 2009 12:47 pm Post subject: |
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I'm not sure the number, but the label reads Uni-kit Refill Kits
Toner Refill Kit for Brother TN-330/TN360
Black.
The only refills I purchase are from your company. |
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inkgirl
Joined: 18 Aug 2005
Posts: 393
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| Posted: Tue Mar 24, 2009 10:46 am Post subject: |
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hello,
and this was the first refill for this cartridge?
inkgirl |
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Nklesman
Joined: 24 Feb 2009
Posts: 4
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| Posted: Tue Mar 24, 2009 1:16 pm Post subject: |
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| This was the first refill in an empty factory cartridge. To be exact, this was the toner cartridge that came with the printer. Never refilled, I broke the seal. |
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inkgirl
Joined: 18 Aug 2005
Posts: 393
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| Posted: Wed Mar 25, 2009 1:28 pm Post subject: |
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Hello,
Has an OEM cartridge been installed to see if the print issue continues? so we can rule out the drum as a possible culprit of the problem.
inkgirl |
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