New laser Dell 3110cn

bbikes · Joined: 19 Sep 2006 Posts: 2 Location: east hampton,ny

Has anyone researched about the toner cartidges and if they use the same toner as the 3100cn?

InkGuy · Professional Support Joined: 26 Jul 2005 Posts: 129

yes its same toner, but dell 3110 holds more toner than the dell 3100.

jamesnova · Joined: 13 Jul 2007 Posts: 2 Location: toronto

i have a 3110cn that ran out yellow, and soon other color, yet i still have refill toner for 3010cn .. would that be ok to use?

also.. how in the world do you refill the 3110cn cartdrides i cant seem find instructons anywhere .

James

jamesnova · Joined: 13 Jul 2007 Posts: 2 Location: toronto

SO know one knows a thing on how to reset the chip for dell 3110cn laser?

wouldnt mind even buying a new chip. cant find them anywhere

bdm · Joined: 03 Jun 2008 Posts: 2 Location: USA

There is an undocumented setting on the printer to toggle for "Non-Dell Toner".

I believe this prevents the machine from incrementing the page count on the chip so you can refill the cartridge and keep using it. I recommend switching this before the page count on the chip goes over the limit. I have played around with downgrading the printer to an earlier firmware version if the page count goes over the limit on the chip before switching the setting but doing the setting change first is best. You can do it via the web interface or the panel on the printer under Maintenance.

Now if someone could just tell me where to get the toner for these in larger quantities than the 3100 toner comes in I would really appreciate that.

Mango · Joined: 03 Jun 2008 Posts: 1 Location: British Columbia

bdm, you may be my new best friend.

Do you have instructions on how to refill 3110cn carts? Would you care to share them? I have the toner (albeit in the small size) but not any instructions.

Thanks heaps Very Happy

-Mango

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

bdm very kindly emailed me instructions on refilling the carts:

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

I am convinced that this printer is based on the Xerox Phaser 6180. Just look at how similar they are!

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Ok, so anyone know how to reset chips for a 6180? Smile

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

I have some new information.

I used the Non-Dell Toner setting as bdm suggested and was perplexed when one of my colleagues emailed me to say that the printer refused to print. It was claiming that it was out of toner. I had just refilled the cart in question, so I knew the toner was good. With the power on, I popped the offending cart out and back in. The message disappeared and we were able to print again!

So here's my thought. It appears that removing and replacing the same cart reset the counter. In spite of the cart levels not being shown, perhaps the printer is still calculating the amount of toner used and will warn me when it is low. I am going to wait to see if this happens twice with the same cart before I start celebrating. But if this is actually the case, that would be GREAT - we'd have a fantastic printer, with toner carts that are easy to fill, that warns us when the toner is low. Couldn't ask for any more than that.

All y'all cross your fingers for me!
-Mango

bdm · Joined: 03 Jun 2008 Posts: 2 Location: USA

The removing and reinserting seems to work some of the time. Sometimes it just comes back after a few more prints. Until we have a source for reset chips I would like to share some great deals that I have been able to pass on from Dell via my eBay listings. These are brand new and OEM and have been selling well as you can see by the feedback left. E
ven if you are successfully refilling your 3110cn cartridges it's nice to have a new set on hand for when the ones you have don't work.

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Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

I've been wanting to try refilling these carts again. I even ordered a fresh shipment of toner. Darned if I haven't even had to use it yet. It's been almost two months since my magenta refill (June 15; refilled the cyan about a week later) and the thing just keeps on going and going and going like an Energizer bunny. The other two carts must be getting near empty, but they're not showing signs of it thus far.

When we used genuine Dell toner, we replaced a cart every other week or more. The thought has crossed my mind that the carts were claiming empty when they really weren't. I can't be sure. But that thought has crossed my mind.

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

It told me to replace the Cyan cart today. I was busy so just popped it in and out and it worked again. This thing's been going for two months now o.O

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

So the other day, we were in the middle of a big rush job, and the machine died. (Of course!)

One of my colleagues discovered yellow toner in the printer, so she cleaned it. We successfully printed a few more pages, but then the printer wanted us to replace the yellow cart, and not even the pop out/in trick would work. Upon further examination we noticed that the spilled toner was darker than usual. Would I be correct to assume that this is waste toner and the waste bin is full?

I took apart the cart out of curiosity. It appears that the waste toner is located in a compartment beside where the new toner is placed. The compartment is covered with a clear adhesive strip, similar to the adhesive that must be removed to refill the cart, except this runs the length of the cartridge. I have not yet figured out an easy way to access this without taking the entire cartridge apart though.

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

I refilled the toner cartridge on my 3115cn Dell-brand cartridges, but neglected to set non-Dell toner on before the yellow ran out. So I thought, ok, no problem, I'll just turn it on now. But obviously, no dice. So I look around and find someone advertising a new smartchip for the cartridge.

I get it, and it's pretty clearly NOT the one for the 3115 cartridges, so they have to take it back, and we're still without a working printer (or scanner, or faxing machine, since all functions are disabled when there's an error message on the screen.)

I order a Dell-compatible yellow cartridge, because it's the cheapest, and when it gets here, it gives me an 009-360 error. So I chat up Dell and they say "Buy Dell!" and I'm no further than I was. They say that the smart chip isn't required. But when I put in the old, refilled Dell cartridge with the smart chip, I get a different error. So I decided maybe it was the plastic piece itself without the chip, so I pry out the chip, put it back in, get the same 009-360 error. Does this mean that there's an underlying error with the thing that the yellow, empty dell cartridge was just superceding, or is the error message related to the lack of a chip?

At this point, I'm just looking for some set of third-party drivers so I can get around this whole mess. Can anyone help? Or is there something else I should do?

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

That's the message I get when I have (had.. it's currently mutilated) the old chip in. The thing is, I didn't think yellow was completely out before I turned on non-dell toner. So maybe that was it?

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

Well, apparently turning on non-dell toner doesn't keep the page count from incrementing. I had turned it on a while back, but there was a problem with the yellow, etc, so we've just now gotten to the point where we're printing regularly. Poof. "Replace magenta cartridge."

Could it BE that I need to empty this waste cartridge bin you're talking about?

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Did you try the pop-in/out trick yet? With the power on, pop the magenta cart out and back in...that sometimes clears it.

Chib · Joined: 07 Oct 2008 Posts: 6 Location: Nashville

Yep! Tried it multiple times in different ways.

So I decided I'd try to empty the waste toner, was taking the two sides apart, and I got toner all over myself. Sad

I guess I didn't realize how the toner cartridge works.

Right now, it's raining outside, so if I'm going to do any more work on this bad boy, it's going to have to wait until the rain stops. Any suggestions?

InkGuy · Professional Support Joined: 26 Jul 2005 Posts: 129

Uni-Kit has released replacement chips for Dell 3110, they are available now through Uni-Kit resellers.
Refill instructions are also available: http://www.inkfilling.com/instructions.php

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

SUH-WEET!!

InkGuy - I couldn't find the instructions. I downloaded a very large PDF but the 3110cn wasn't listed. Did I just miss it? I also tried http www inktelligent com DELL html but got "[an error occurred while processing this directive]"

-Mango

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Ok, so I finally had a cart quit on me and decided to try emptying the toner waste bin.

Getting the cart apart and actually emptying the bin was trivial. But try as I might, I could not get it back together. So many tiny little cog wheels - it was like doing a puzzle. I eventually ended up blue enough that the girl in the next office started calling me Smurf. I decided I do not get paid enough to empty the toner waste bin and sent the cart for recycling. So whether my idea actually is any good or not, I will never know. If anyone else is able to successfully empty the waste bin and resurrect a cart, I'd be interested in hearing about it.

So from now on, I'm going to buy OEM carts and refill them just once. From what I've been able to find, they tolerate one refill quite nicely.

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

For some reason, my printer has suddenly been refusing to allow me to refill carts. The pop in/out trick won't work at all. So I ordered some Uni-Kit chips.

They sent refill instructions along with the chips. Oddly, the instructions were the "melt and pour" method, in spite of the fact that there's already a hole. If anyone has any input on why this is better, let me know. (I have no hole-making tool so haven't tested it yet.)

The chip (it was the Cyan one) worked perfectly. The printer took much longer to start up than usual, but this only happened the first time - subsequent powercycles took the expected amount of time.

I did not actually refill the cartridge yet as it was empty. I find it frustrating that an OEM cartridge should refuse to print, claiming to be empty when it is not.

One curious side effect I noticed is that the colour balance is now noticeably improved. Before the replacement, I noticed prints were gradually adopting a blueish tinge. I compared my test print with an identical document printed from the same computer before the chip replacement, and colours are now back to normal. I have not changed any colour profile settings nor made any changes to the printer, other than the chip replacement - in fact, the printer sat idle for a week or two while I was waiting for the chip to arrive. I cannot explain this one as a chip should theoretically not affect print quality.

Print counter is at 39686 colour/1918 black. I'll post back with updates.

Mango

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

I printed an astonishing 584 colour pages before I had to refill the cyan cart!!!!! Had I not purchased a reset chip, I would have been forced to throw away the cost of 584 pages' worth of perfectly good toner. Astounding. If only everyone knew just what sort of operation printer manufacturers have going on. I am starting to feel like a conspiracy theorist.

Before the cart became empty, I noticed that the printer had to stop and "Calibrate" much more often than usual. Calibrating also took much longer until one time it refused to continue printing with an error something like "Error with Cyan Cartridge - Contact Support". I was worried that I would need to purchase a new chip, but a simple refill solved the problem.

EDIT: I was able to print an extra 400 sheets on my yellow cart. Even if I never refilled the cart, the chips alone on the OEM carts should save hundreds!

Colour meter is at 41850.

m.

inkfiller · Professional Support Joined: 10 Nov 2008 Posts: 98

There is some overlap in the toner formulations for these three models (Dell 3000 / Dell 3110 / Xerox Phaser 6180). Depending on the toner manufacturer, some formulas may work in 1 or more. Uni-Kit formula works in all 3 models, but is sold in different capacities. The Dell 3000 is 4,000 page yield, whereas the Dell 3110 and the Xerox Phaser 6180 is 8,000 page yield.

The chips for these cartridges however are dedicated by Uni-Kit, so you need a chip dedicated for each model.

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Question for ya, inkfiller:

I ordered some toner refills and there appears to be more black than any other colour - approximately double the amount. Also, one very small bottle of some black substance was included - shouldn't there be four of these?

Haven't had a chance to ask my reseller yet but will do that next week.

m.

inkgirl · Joined: 18 Aug 2005 Posts: 393

Hello,

they changed the formula. the old version had the developer/carrier separate (the little bottle w/ black toner) and then they began adding the carrier to the toner before it hit the resale market.

inkgirl

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

My reseller requested a picture of the toner and I thought I would post it here for reference.

This is actually a very curious order because all I ordered was chips, but they sent toner as well Very Happy

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

The official word is that in my picture there are old formulas on the left and newer formulas on the right. The newer formulas are more dense so it appears that there's less of them. I'll post back once I've had a chance to try one.

m.

inkgirl · Joined: 18 Aug 2005 Posts: 393

Hello,

Make sure to test all the aftermarket toners together.

Compatible toners are developed with the intention to compare as much as possible to OEM toners (original toners) in both page yield and print quality.

To match the OEM quality closely, it is best to use all 4 cartridges with refilled toner, as a mix of some colors OEM and some colors refilled may not produce the perfect "overlay" of colors that will be produced with either all colors OEM or all colors compatible.

inkgirl

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

I just noticed this on eBay and thought I'd share. Someone is selling used duplexer units for less than half the price of Dell. They had four last week, and have put four more up this week. I bought one and am looking forward to receiving it.

Item number is 300383864225.

EDIT: Got mine installed today. Installation took about 45 seconds and it works like a charm. Only thing you may need to know is the paper type must be set to "Plain" for the duplexer to work.

m.

ecoholic · Joined: 08 Mar 2010 Posts: 2

Getting Error code "093-921" Replace c cart error c cart with my dell 3110cn printer, what does this mean?
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says
"Multifunction printer error. Check the PHD unit and the Toner Cartridge. Contact customer support if this failure is repeated. 093-921" is displayed on the Status Monitor.

Replace the toner cartridge of the color displayed on the operator panel.

Replace the PHD unit.

Contact Customer Support.

that link says to replace, but it just worked when I bought arg...

PS what is flow chart to get to specify non dell toner? thx E

ecoholic · Joined: 08 Mar 2010 Posts: 2

Put the Printer on a concrete floor for a couple Mins and It works like a charm! This is the way I bought it with no error and my desk was looking a little stressed with the heavy printer on top of it and I though hmm could that chassis be flexing? yep!

Mango2 · Joined: 15 Jun 2008 Posts: 24 Location: Vancouver, BC

Does anyone know how to make the duplexer work with paper other than "Plain"? We sometimes use thick glossy paper which only works properly if the printer is set to "Coated Thick". (With this setting, the stock flows through the printer more slowly.) But the duplexer doesn't function then.

m.